When a customer’s furnace or AC is due, they get a text from your shop, pick a day, and your office confirms. Start with a free 30-day pilot on a small group of your customers.
Example only, fictional shop and customer
“We get to who we can before the season ends”
Fall gets busy, and the customers due for a tune-up quietly slip to next year.
“Most people only call when it breaks”
Past install and repair customers never hear from you until they have no heat.
“January is dead and the guys need work”
Slow months are the best time for maintenance, if someone books it ahead.
I set it up and run it. Nobody in your shop has to learn a new system.
We go through your customer records, whether they live on paper, in a spreadsheet or in Jobber, and pull out who’s due and has agreed to hear from you.
A short text from your shop’s name. They tap a link, pick a day and a time window, and add a note if something’s off with the system.
Your office gets one tidy request with the customer, equipment, address and preferred day. Check the board, confirm, done.
Reminders go out at a pace your crew can handle, and every booking still goes through your office.
We start with 25 to 50 of your customers, approve the message together, and release it in small batches so your office never gets swamped.
No. Your office gets booking requests by text or email and keeps using the board, calendar or system it already uses.
Yes. We start small with the customers you can identify easily, like recent installs and last year’s tune-ups, rather than trying to digitize everything.
They don’t get any. Texts only go to customers who’ve agreed to hear from you, every message identifies your shop, and replying STOP removes them immediately.
You control the pace. Most shops use it to book the quiet months ahead of time, so the busy season stays free for repairs and installs.
You could. The texting is the easy part. Sorting out who’s due, keeping opt-outs clean, catching failed messages and matching requests to your board every week is the part that usually doesn’t get done in a busy season. That’s the part I take off your plate.
Aaron Sohrabian, based in Mississauga. I set it up for your shop and keep it running. You can reach me directly at 647-642-1970.
At the shop or over the phone